- License key not working
- Make sure you're entering the full key including dashes. Check for typos.
- Observer stopped proposing anything
- Check the sidebar health dot. If yellow/red, open Settings → Sources and reconnect the affected source. If AI budget is exhausted, bump the daily cap in AI settings.
- “Login failed” when connecting Gmail
- Almost always one of three things. First, you used your regular Gmail password instead of the App Password — they're different. Generate a fresh one at myaccount.google.com/apppasswords. Second, 2-Step Verification wasn't actually on when you created the password — turn it on first, then create a new App Password. Third, if you're on Google Workspace, your admin may have App Passwords disabled at the org level (see the Workspace note in Connecting Sources).
- “App passwords aren't available for your account”
- You're on a Google Workspace account where the admin has turned off App Passwords for the whole organization. Ask your admin to re-enable it in Admin Console → Security → Authentication → 2-Step Verification → Allow users to turn on App Passwords.
- Email stopped syncing after working for a while
- Some providers rotate App Passwords automatically every few months. Generate a new one at the same URL you used before, then open Settings → Sources, disconnect the mailbox, and reconnect with the new password.
- Data seems missing
- Check if you're in the right mode (local vs. team)
